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Undergraduate and Postgraduate Students’ Needs and Expectations of Digital Scholarship Spaces in a Comprehensive University Library: A Survey

Abstract The development of digital and mobile technology has led to the emergence of digital scholarship, which is a challenge but also an opportunity for higher education institutions to improve their space and relevant services to support students’ success. The purpose of this study is to explore university students’ needs and expectations on digital scholarship spaces and relevant services in an academic library, as well as the differences in this based on gender, academic identity, and subject being studied. We conducted a survey at Shipai campus of Jinan University in Guangzhou to collect and analyze users’ needs and expectations. Among the digital scholarship service, the demand scores of the top three services are text recognition and full-text processing with 7.00, academic paper writing, submission, publication, and dissemination consulting services with 6.86, and digitization of printed documents with 6.72. Elsewhere, the demand score of the top three spaces are the online digital scholarship space with 6.57, the research project application and exchange space with 6.43, and the text analysis, data analysis, Big Data, and visualization service center with 6.27. With the improvement of academic identity, the demand for digital scholarship services is higher. Gender has led to differences in a small number of space needs, while the differences brought about by the subject being studied are more significant. This research contributes to the understanding of how the digital technology, the students’ spaces needs, and relevant management practice merge in academic libraries for students’ learning and research purposes. These have implications for universities to improve their libraries’ space services oriented to the diverse users’ digital scholarship needs in the current digital learning environment.

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Rural Libraries as Providers of Life-long Learning Opportunities: An Appraisal of Information Services and Facilities in West Bengal

Abstract The purpose of this study is to examine the services and facilities provided by rural public libraries in West Bengal, India. In addition, the study aims to evaluate the perceptions of librarians regarding the implementation of Information Communication Technology (ICT) applications in these libraries. The study employed a mixed-methods approach, incorporating both quantitative and qualitative methods to gather data. The primary method of data collection was a survey using a structured questionnaire, which was administered to a total of 102 rural libraries. Furthermore, interviews were conducted with the respective librarians to bring more objectivity to the results. The findings revealed that rural libraries possess a moderate collection of printed books, newspapers, and magazines. The results indicate that these rural libraries offer a diverse range of services and facilities that benefit their respective communities. However, findings of the study indicated an acute shortage of staff in almost all the surveyed libraries, with this factor, consequently, affecting services. One significant challenge faced by these libraries is the lack of ICT applications. Nevertheless, most librarians expressed positive attitudes towards the implementation of ICT in rural libraries, recognizing their potential to enhance library services and reach out to a wider audience. Based on the findings of the study, it is recommended that the government should provide the necessary ICT tools in order to provide ICT-based library services. The results of this study can contribute to the upgrading and restructuring of rural library collections, infrastructure, services, and facilities in developing countries.

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Who Seeks and Shares Fact-Checking Information? Within the Context of COVID-19 in South Korea

Abstract Fact-checking information (FCI) serves in the fight against the infodemic and as an information service that helps people use their discretion in judging information in a post-truth era. Therefore, we investigated personal factors influencing users’ decisions in using and sharing COVID-19-related FCI in South Korea. The study took three steps to build hypotheses and collect data: a theoretical approach; an empirical approach through in-depth interviews; and an online survey amongst 304 information users who reside in Korea. More strictly, the interview data were analyzed through content analysis, and the online survey data were statistically analyzed using a SPSS 25.0 program. In conclusion, the study revealed that previous political FCI user research ignored health belief variables (health consciousness, perceived severity, and perceived susceptibility), which also influenced FCI usage. Moreover, critical prosuming literacy, a key predictor of sharing and disseminating misinformation, has a strong causal relationship with FCI seeking and sharing. The findings expand the notion of fact-checking from a type of journalism to “information” and “information services” and suggest that fact-checking has the potential to become an expanded information service in which experts in broader areas can participate.

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Elucidating the Adoption of Electronic Information Resources: A Case Study of Kuwait University Library

Abstract Kuwait University Library has invested in electronic information resources (EIR) to facilitate users’ access to library materials. However, this has been insufficiently investigated to identify the factors that influence the use of EIR. Therefore, this study aims to explore the factors influencing the use of EIR by faculty members at Kuwait University, as the study further aims to enhance library services. Specifically, the study uses a modified technology acceptance model (TAM) to investigate whether the perceived ease-of-use, the perceived usefulness, and prior experience of using EIR affect their adoption. The EIR adoption, consequently, impacts the faculty’s academic performance. A mixed-method approach was adopted using the questionnaire and interview tools sequentially to collect primary data from faculty members at the College of Social Science, Kuwait University. Out of 116 questionnaires sent to participants, 48 were returned, yielding a 41 % response rate, which was supplemented with ten semi-structured interviews. The quantitative results, which were supported by the qualitative findings, indicate that the perceived ease-of-use, the perceived usefulness, and prior experience significantly influenced the adoption of EIR, and that adoption significantly impacted the academic performance. Moreover, the qualitative findings revealed the challenges that EIR users encountered. Recommendations and future research are also discussed.

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